Melbet Partner Privacy Policy –
Our Commitment to Protecting Your Data

This Privacy Policy ("Policy") applies between melbet partner ("we", "us", "Platform") and users ("you", "user") of the melbetpartner.biz website, mobile app, and all related services.

By creating an account, using our services, or browsing the melbet partner website, you agree to this Privacy Policy. We follow data protection standards aligned with international frameworks, particularly the GDPR (General Data Protection Regulation).

This Policy is here to clearly explain what we do with your data, why we do it, and what rights you have. We believe you deserve straightforward answers — so instead of dense legal language, we lay everything out in plain terms.

Melbet partner collects several types of information, detailed below:

Melbet partner collects information through a variety of methods:

• Directly from you: Through registration form submission, KYC document uploads, payment details, contacting support, and similar interactions.
• Automatically: Certain data is collected automatically while you use the platform, through cookies, log files, and tracking technologies.
• Via Third Parties: Transaction verification data from payment providers (Mobile Pay, Nagad, etc.) and identity verification data from KYC providers.
• From public sources: In certain cases, public databases may be checked to help prevent fraud.

We use your data solely for the following purposes:

• Account Management: Completing registration, verifying login, and keeping your account secure.
• Service Delivery: Ensuring the proper operation of betting, gaming, and payment services.
• Legal Obligations: KYC verification, anti-money laundering compliance, and regulatory reporting.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Customer Support: Addressing your complaints and inquiries.
• Service Improvement: Analysing usage patterns to improve the platform experience.
• Marketing (with consent): Sending you promotional offers where you have given consent. You can withdraw this consent at any time.

Melbet partner does not share your personal data with third parties, except in the limited circumstances outlined below:

• Payment Provider: Information is shared solely to process transactions with Mobile Pay, Nagad, Rocket, or your bank.
• KYC Provider: Information required for identity verification is shared with trusted KYC partners.
• Legal Obligations: Information may be disclosed in response to a court order or government directive.
• Security Reasons: Relevant authorities may be provided with data in connection with investigations into fraud or criminal activity.
• Business Changes: In the event of a company merger or acquisition, data may be transferred, though the new owner will be bound by the same privacy policy.

All third parties are bound by confidentiality agreements with us and may only use your data for the specified purpose.

We follow the highest industry standards to keep your data safe:

• 256-bit SSL/TLS Encryption: All communications on the platform are encrypted.
• Data Encryption-at-Rest: Sensitive data stored on our servers is protected with AES-256 encryption.
• Firewall & DDoS Protection: Multi-layered security to protect servers from external threats.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

Data Retention Period: All data is retained for as long as your account remains active. After account closure, data is typically kept for up to 5 years as required by law, then securely deleted.

Melbet partner uses cookies to enhance the user experience on our website. We use three types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure platform security. Without these, the platform cannot function.
• Performance Cookies: Used for page load speed, error detection, and traffic analysis. No personally identifiable information is included.
• Preference Cookies: Used for language preferences, theme settings, and a personalized experience. You can disable these in your browser settings.

You can manage cookies through your browser settings. Note that disabling essential cookies may affect certain platform features.

Under GDPR and international data protection laws, you have the following rights:

To exercise any of these rights, email us at support@melbetpartner.biz. We will respond within 30 business days.

Melbet partner is strictly not intended for anyone under the age of 18. We do not knowingly collect information from minors.

• Age is verified at the time of registration.
• Age verification is carried out as part of the KYC process.
• If a user is suspected to be underage, their account will be suspended immediately.
• Any information inadvertently collected from minors is deleted immediately.

Melbet partner is an international platform. In some cases, your data may be processed on servers located in different countries.

• GDPR-standard protection is ensured across all servers.
• Standard Contractual Clauses (SCC) are used for data transfers.
• Adequate safeguards are ensured for data transfers to third countries.

This policy may be updated from time to time due to business changes, new regulations, or technological developments.

• For significant changes, you will be notified by email or via a notice on the platform.
• Updated policies take effect 7 days after the changes are made.
• Continued use of the platform after a new policy is published will be considered acceptance of the updated terms.
• Each version displays a "Last Updated" date.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@melbetpartner.biz
• Subject: Write "Privacy Request" in the subject line
• Live Chat: Available 24/7 directly on the platform
• Response Time: Response within 30 business days